How to Make an Appointment
Morning appointments can be booked from 8.30am on the day. Afternoon appointments can be booked at 2.00pm on the day
Online appointment booking access is also available if you would like access to this please see a member of staff
We aim to see patients within 30 minutes of their appointment time or provide an explanation for the delay. Please let reception know if your problem is urgent.
Triage Service
If you think that your problem can be dealt with without seeing the Doctor or nurse please speak to a receptionist who will take a message and pass it on to the GP.
Signposting
Our reception staff may ask for a brief idea about the problem you need help with, this is because they may be able to sign post you to a more appropriate service.
Cancel an Appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
Call us on 01543 450222
Or use Patient Access
Home Visits
For those too ill or physically unable to attend the surgery, please request before 10.30am if possible We are not obliged to visit for reasons of inconvenience or transport problems.
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.