Online Services Policies

The Following Online Services Are Available In The Practice

Summary Care Record (SCR)

SCR contains important information about any medicines you are taking, allergies you suffer from and any bad reactions you have had to medicines. It gives health care staff to access information which can prevent mistakes being made when caring for you in an emergency or when GP practice is closed.

You can choose whether or not to have a SCR. If you choose to Opt out then you have to let your GP practice know by filling in and returning the Opt out form. However, if you choose to have the SCR, you don’t need to do anything, it will happen automatically.

Only healthcare staff with a NHS Smart card with chip and PIN can access your SCR. They will only see the information they need to do their job, are directly involved in your care and the staff’s access details are recorded.

You can ask your GP practice to print out a copy of your SCR from the computer system. You cannot change any information on the SCR, however, if you see any errors or incorrect information, you should let the practice know.

Our Practice enabled automated uploads to the SCR, in 2014 and we were one of the few practices to go Live, last year.

GP2GP Record Transfers

We utilise GP2GP facility for transfer of all our patient records between practices, when patient registers or de-registers (not for temporary registration). NHS number are used in all NHS clinical correspondence.

Online Booking of Repeat Prescription

We are offering the online prescriptions ordering, viewing and printing repeat prescriptions for drugs, medicines and appliances. Some of patients have registered but we would like to encourage majority of our patients to use online services, if you are interested then please ask for a registration form at the reception, complete it and bring 2 ID with you, 1 of which has your photo and the other has your home address. Once registered, you will be given a log-in and password.

Online Appointment System

Patients now can access online to book, cancel, and print their online appointments. To avail this service please follow the registration, as given above for repeat prescriptions and in appointments section of the website.

Patient Online Access to the GP Records

Statement of Intent: We intend to give patients online access to their GP record online, giving them a detailed information from their Medical record. There may be circumstances where a GP may believe it is not in the best interest of the patient to share all information record, for e.g. where it will cause harm to their physical or Mental health.

We are changing our current computer system to EMIS WEB in June 2015, we hope that by Sept. 2015 we will be available to have this service up and running. We will publish further information, regarding registration etc. to gain access to this facility and you can contact the practice from September 2015 onwards

Online Health and Prescription Services

Log in with your usual website or app

Start using online services

Sign up or log in using the NHS App

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Have you got the NHS App?

At home or on the move, with the NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.

The app has been developed by the NHS and has been designed to help people get more information about their health and care – and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?

What does the NHS App do?

The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.

You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.

You can:

  • order repeat prescriptions
  • view your GP medical record
  • access your Covid vaccination status
  • book and cancel appointments at your GP surgery
  • register for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Is my information safe?

Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.

How to register through the NHS App

Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.

If you want to learn more, visit the NHS App page on the NHS UK website.